TERMS AND CONDITIONS OF GENOMIC TESTING SERVICES
Effective Date: 10/20/2024
These Terms and Conditions (“Agreement”) govern the order and use of genomic testing services (the “Services”) provided by VetOmics, LLC (“Company”, “we”, “us”, or “our”) to clients (“Client”, “you”, or “your”). By submitting a specimen or otherwise engaging our Services, you agree to the following terms:
1. Services Provided
1.1 Genomic Testing: The Services include genetic sequencing, analysis, and reporting of specified biological samples (e.g., FFPE, FNA, fresh frozen tissue, or blood) for the purposes of detecting genomic alterations that are associated with treatment, diagnosis, prognosis and predisposition.
1.2 Results Interpretation: We will provide a detailed report summarizing the findings from the genomic analysis, including identified genomic variants, clinical interpretations, and potential therapeutic recommendations where applicable.
2. Client Obligations
2.1 Specimen Submission: You agree to submit samples in accordance with the instructions provided by VetOmics. You are responsible for ensuring the quality and proper handling of the specimen.
2.2 Authorization and Compliance: You represent and warrant that the submission of any samples complies with all applicable local, state, and federal laws, and that you have obtained any required patient consent or authorization to perform the test.
3. Use of Results
3.1 Clinical Decision Making: The genomic report is intended for use by qualified veterinary or medical professionals. It should not be used as a sole basis for clinical decisions, and it is intended to supplement, not replace, professional judgment.
4. Limitations of the Services
4.1 Diagnostic Limitations: While we strive to provide accurate and comprehensive genomic insights, genomic testing may not detect all mutations or variants relevant to a patient’s condition. VetOmics makes no guarantees regarding the accuracy or clinical utility of the test results in any specific case.
4.2 Therapeutic Recommendations: Any therapeutic recommendations based on the genomic report are for informational purposes only. It is important to understand that the recommendation of any therapy does not guarantee a treatment response and improved outcome for the individual patient. Final decisions regarding treatment should be made by licensed veterinary or medical professionals. VetOmics disclaims any liability for treatment decisions made based on the information contained herein.
5. Pricing and Payment
5.1 Fees: The fees for the Services are as indicated on our website or order form at the time of the transaction. All payments must be made in full before the analysis begins unless otherwise agreed upon in writing.
5.2 Refunds: Due to the personalized nature of genomic testing, no refunds will be provided once the test has been processed. Refunds or resampling may be considered if the test cannot be completed due to factors beyond your control, such as poor sample quality.
6. Confidentiality and Data Privacy
6.1 Confidentiality: All personal data and sample results will be treated as confidential. We will not disclose personal information or test results to third parties without your express consent, except as required by law.
6.2 Data Security: VetOmics employs industry-standard measures to protect the security of your data, including encryption and access controls.
6.3 Consent for Data Use: By using our Services, you consent to the collection, use, and storage of your data in accordance with our [Privacy Policy], including the right to use anonymized data for research and business purposes.
7. Rights you grant us
7.1 Consent for Data Use: By using our Services, you consent to the collection, use, and storage of your data in accordance with our [Privacy Policy].
7.2 Rights to use anonymized data: You acknowledge and agree that anonymized data, including without limitation, genomic data, clinical data, results, Intellectual Property Rights, products, reports from genomic testing, are owned by VetOmics and may be used by the Company for business, research, development, and quality improvement purposes, unless explicitly prohibited by law.
8. Intellectual Property
All intellectual property rights, including but not limited to proprietary technology, software, methodologies, and knowledge used in the provision of the Services, remain the sole property of VetOmics.
9. Warranties and Disclaimers
9.1 Limited Warranty: VetOmics warrants that the Services will be performed in a professional and workmanlike manner. We make no other warranties, express or implied, including but not limited to the accuracy, completeness, or fitness for a particular purpose of the genomic data provided.
9.2 Disclaimer: The Company is not responsible for any misinterpretation or misuse of the test results by third parties, including healthcare providers, clients, or other institutions.
10. Limitation of Liability
VetOmics shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Services, including but not limited to loss of data, revenue, or profits, whether or not advised of the possibility of such damages.
11. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of [State/Country]. Any disputes arising out of or in connection with this Agreement shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].
12. Modifications
VetOmics reserves the right to modify these Terms and Conditions at any time. Notice of any changes will be provided through our website or email. Continued use of our Services constitutes acceptance of the updated terms.
Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at VetOmics@outlook.com
Privacy Policy
Effective Date: 10/20/2024
VetOmics (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and pet’s genomic information. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal and genomic data collected through our veterinary diagnostic services. By using our services, you agree to the terms outlined in this policy.
- Information We Collect
We collect a variety of information from you and your veterinarian to provide our services. The types of information we collect include:
Personal Information: Information related to pet owners and veterinarians such as names, addresses, phone numbers, email addresses, and billing information.
Pet Information: This includes your pet’s name, breed, sex, age, medical history, clinical data, and diagnostic test results.
Genomic Information: This includes the genomic data of your pet derived from biological samples such as blood, tissue, or saliva submitted for analysis.
Usage Data: Information on how our website and services are accessed, including IP address, browser type, device information, and usage patterns. - How We Use Your Information
We use the collected information for the following purposes:
To Provide Services: We use personal, pet, and genomic data to perform genomic tests, generate reports, and deliver results to veterinarians and pet owners.
To Improve Our Services: We analyze anonymized genomic and clinical data to enhance our tests, research new treatments, and refine our diagnostic processes.
To Communicate: We may use your contact information to provide you with updates, support, notifications regarding test results, and billing information.
For Legal Compliance: We may use and disclose your information as required by law or in response to legal processes. - Data Security
We are committed to protecting your data. We employ a variety of industry-standard security measures, including encryption, access controls, and secure storage protocols, to protect your personal and pet’s genomic information. While we take these precautions, no security system is impenetrable, and we cannot guarantee the absolute security of your information. - Sharing Your Information
We do not sell or rent your personal information. We may share information under the following circumstances:
With Veterinarians: We provide diagnostic results and related information to the veterinarian responsible for your pet’s care.
Service Providers: We may share information with trusted third-party providers who assist us in providing and improving our services, such as laboratories or data processors, who are bound by confidentiality agreements.
Legal Requirements: We may disclose information if required by law, such as to comply with court orders, government requests, or legal proceedings.
Research and Development: We may use de-identified genomic and clinical data for research purposes to advance veterinary medicine, ensuring that no personally identifiable information is included. - Pet Owner Rights
As a pet owner, you have the right to:
Access and Update Information: You can request access to your personal and pet’s information or update incorrect details at any time.
Withdraw Consent: You may withdraw consent for the use of your pet’s genomic data at any time, subject to certain legal or contractual restrictions.
Request Deletion: You may request the deletion of your personal and pet information, although some information may need to be retained for legal compliance or business purposes. - Data Retention
We retain your personal, pet, and genomic data as long as necessary to provide services and fulfill the purposes described in this policy. We may also retain certain data for legal or regulatory reasons or for research purposes in anonymized form. - Customer’s Privacy
Our services are intended for use by veterinarians and pet owners 18 years or older. We do not knowingly collect information from individual under the age of 18. If you are aware of any such collection, please contact us immediately, and we will take appropriate measures to delete such information. - International Data Transfers
If you are accessing our services from outside the country where we operate, your information may be transferred to, stored, and processed in our facilities and by those third parties with whom we may share your personal information in the United States and other jurisdictions. By using our services, you consent to the transfer of your information to these locations. - Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website, and the updated policy will indicate the effective date. We encourage you to review the policy periodically to stay informed about how we are protecting your information. - Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your information, please contact us at:
VetOmics
Email: VetOmics@outlook.com